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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ren Burris

Ren Burris

October 29, 2025

5  out of  5
rating by Ren Burris
"First time getting insurance for myself and my agent, Kirt, was very thorough and helpful throughout the whole process!"
We responded:
"Thank you, Ren! I'm happy to hear that Kirt was thorough and helpful during your first insurance experience. Our team is dedicated to providing excellent service. If you have any questions or need further assistance, feel free to reach out!"
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Renuka Kumar

October 28, 2025

5  out of  5
rating by Renuka Kumar
"Neha Tamrez has been very helpful with both our home and car policies. She has been very responsive with all my questions and she guided me through everything . I would highly recommend her to others. I really appreciate all your help and support."
We responded:
"Thank you for your review, Renuka! I'm happy to hear that Neha has been so helpful with your policies. It's wonderful to know she has been responsive and supportive. We appreciate your recommendation and are here for any future needs you might have. Let us know if there's anything else we can assist you with!"
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Dave Rossi

October 25, 2025

5  out of  5
rating by Dave Rossi
"Kirt was great to work with. Got back to me right away to answer all my questions. In this day of AI, its good to be able to talk to a person. I will recommend Kirt and his agency in the future. Dave R"
We responded:
"Thank you, Dave! I'm happy to hear that Kirt was able to assist you promptly and effectively. It's wonderful that you appreciate the personal touch we strive to provide. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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laurie wyatt

October 23, 2025

5  out of  5
rating by laurie wyatt
"You want good insurance, great customer care? Then I shall fill you in on the best insurance Agent I have ever dealt with, may I first say he is very good at his job, he is a pleasure to talk too. A genuine gentleman. I was stressed over getting a loan and I needed certain coverages, I had dealt with hours of phone calls only to be left in a situation that I was not going to be able to get my loan because I could get insurance. Days went by and I didn't want a bunch of wasted time with insurance qoutes coming to my phone like spam, so I decided to make a call instead of online qoutes from numerous companies. My prayers were answered when I was connected with Daniel Lopez of State Farm, this is someone that loves his job. That actually works for the people he serves, and I don't think I have laughed in a month but he made me laugh. Great professional, good hearted, honestly trusting anyone these days is not easy for me, but I trust he did me right and takes pride in his job. That is becoming a rare trait from my experience of past dealings. He has my business and I am sharing this with all of you, because we as paying customers deserve to be treated with respect and not overpay for insurance. Do me a favor and if you call him tell him that nice lady in Onalaska Washington sent you his way. Thank you state farm for a wonderful agent employer. Please recognize him for his excellent customer service, he is the type of employee every business would love to have on the payroll."
We responded:
"Thank you so much, Laurie, for taking the time to share your experience with us! I am absolutely delighted to hear that Daniel was able to assist you with such a high level of professionalism and genuine care. It’s truly wonderful to know that he not only made the process easier for you but also brought some much-needed laughter into your day. We sincerely value your trust in us and are incredibly grateful for your kind words. If there is anything else we can do for you or any further assistance you may need, please do not hesitate to let us know!"
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Frank Springob

October 15, 2025

5  out of  5
rating by Frank Springob
"This was the easiest Insurance transaction that I have ever had in my life--and I have been around for 73 years!"
We responded:
"Thank you, Frank! I'm really happy to know that your experience with us was so smooth and straightforward. It's wonderful to hear such positive feedback, especially from someone with your experience. If you ever need anything else, feel free to reach out!"
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Ashnil Avineet Narayan

October 11, 2025

5  out of  5
rating by Ashnil Avineet Narayan
"I have always dealt with issues or miscommunication or some Unknown charges when it comes to insurance, until I was introduced to Neha Tamrez, she is amazing, communication is priority, any upcoming or even projected changes, she always reaches out to me ahead of the changes to inform me so that I have ample time to think about it and make a decision. She is always available to assist and if not, she’s an email away, love the customer service and the assistance. Highly recommend."
We responded:
"Thank you, Ashnil, for sharing your experience! I'm happy to hear that Neha has been so helpful and proactive in keeping you informed. It's great to know that her dedication to communication and customer service has made a positive impact. If you ever need anything else, feel free to reach out!"
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Mike Shifton

October 10, 2025

5  out of  5
rating by Mike Shifton
"For decades, I thought I was getting a great deal at my previous insurance broker House, until I finally got around to getting a comparison quote after finding out that my other company didn’t want to allow my van to be insured as dormant during the winter. I think my rates went down by almost half. This agent, this broker, and the company have been a pleasure to work with."
We responded:
"Thank you, Mike! I'm happy to hear that you found our services beneficial and that we could provide you with a more suitable insurance option. It's great to know that you're satisfied with the rates and the experience with our team. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Profile photo of Kiersten Oldham (kay kay)

Kiersten Oldham (kay kay)

October 9, 2025

5  out of  5
rating by Kiersten Oldham (kay kay)
"Had a great experience getting signed up with Daniel! Super easy, efficient and professional."
We responded:
"Thank you, Kiersten! I'm happy to hear that Daniel made your sign-up process easy and efficient. We appreciate your feedback and are here for any future insurance needs you might have. Thanks for choosing us!"
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Inga Warrick

October 8, 2025

5  out of  5
rating by Inga Warrick
"They always respond within 24 hours, usually less. Always friendly, always get me what I need."
We responded:
"Thank you, Inga! I'm happy to know that our prompt and friendly service meets your needs. We appreciate your trust in us and are here whenever you need assistance. Thanks for choosing us!"
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Jody Hagen

October 3, 2025

5  out of  5
rating by Jody Hagen
"Very helpful"
We responded:
"Thank you, Jody! I'm happy to know you found our service helpful. If you ever need anything else, feel free to reach out!"
Profile photo of Xiaoying Liu

Xiaoying Liu

October 3, 2025

5  out of  5
rating by Xiaoying Liu
"Kirk is very nice and knowledgeable. He helped me bought home and auto insurances. I am very happy with his service."
We responded:
"Thank you, Xiaoying Liu! I'm glad to hear that Kirk provided you with such knowledgeable and helpful service for your insurance needs. Your satisfaction is important to us. If you have any more questions or need assistance in the future, feel free to reach out!"
Profile photo of Koda Scott

Koda Scott

October 2, 2025

5  out of  5
rating by Koda Scott
"Recently purchased a house which inspired me to change my auto and home insurance talk to Allstate progressive and many other insurance companies and came across Kirt valadez at State farm and was very impressed I've owned a business for 26 years and his customer service was impeccable. Would highly recommend him and the strasser firm as an agent."
We responded:
"Thank you, Koda, for sharing your experience! I'm delighted to hear that Kirt provided such impressive service. Your recommendation means a lot to us, and we're grateful for your trust in our office. If you ever need anything else, feel free to reach out!"
Profile photo of Christina Sanchez

Christina Sanchez

October 1, 2025

5  out of  5
rating by Christina Sanchez
"Deanna is so friendly and understanding. She did not make me feel like all she wanted to do was sell me insurance. She took the time to listen to me, and helped me with all my questions and concerns. Highly recommend State Farm Insurance, they gave me the best quote, and the upmost friendly service!! Thank you! 😊"
We responded:
"Thank you for your wonderful feedback, Christina! I'm delighted to hear that Deanna provided you with such a friendly and understanding experience. Our team is dedicated to offering attentive service and the best quotes possible. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Felix Huynh

Felix Huynh

September 30, 2025

5  out of  5
rating by Felix Huynh
"Had state farm for a year, and did not have any problems at all. Especially when I last minute changed from one insurance company to another, state farm brought me on board asap in the same day when I had, to did not, to having insurance."
We responded:
"Felix, thank you for sharing your experience! I'm happy to hear that transitioning to State Farm was smooth and efficient for you. Our team is always ready to assist with any last-minute needs. Let us know if there's anything else we can do for you!"
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Venita Munson

September 26, 2025

5  out of  5
rating by Venita Munson
"Very helpful awsome to work with thank you"
We responded:
"Thank you, Venita! I'm happy you found our service helpful and enjoyed working with us. Your feedback means a lot. If you need anything else, feel free to reach out!"
Profile photo of Saswat Padhi

Saswat Padhi

September 26, 2025

5  out of  5
rating by Saswat Padhi
"Kirt was very helpful. Our home + auto insurance bundled quote were reasonable."
We responded:
"Thank you, Saswat! I'm glad to hear that Kirt was able to assist you effectively and that you found our bundled quote reasonable. We appreciate your feedback and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
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dwan joseph

September 24, 2025

5  out of  5
rating by dwan joseph
"I totally appreciate the service that I got from Deanna and Kirk price match and totally was knowledgeable in what I was looking for will definitely recommend y'all office"
We responded:
"Thank you, i am glad we were able to save you money on your insurance."
Profile photo of Larissa Haga

Larissa Haga

September 23, 2025

5  out of  5
rating by Larissa Haga
"Kirt is the best! He was extremely patient to understand all my needs and to provide the best products and coverages for me and my family. Totally recommend it!"
We responded:
"Thank you, Larissa! I'm happy to hear that Kirt was able to assist you with patience and care. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Joe Kerekes

Joe Kerekes

September 19, 2025

5  out of  5
rating by Joe Kerekes
"Got me all the coverage I previously had plus more and saved me over $200 per month thank you"
We responded:
"Joe, thank you for your fantastic review! I'm delighted to hear that we could enhance your coverage while also saving you money. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Profile photo of Rob Alsbury

Rob Alsbury

September 19, 2025

5  out of  5
rating by Rob Alsbury
"Friendly, knowledgeable, and professional."
We responded:
"Rob, thank you for your kind review! I'm glad you found our team friendly, knowledgeable, and professional. We appreciate your feedback and look forward to assisting you with any future needs. - David Strasser - State Farm Insurance Agent, Mill Creek, WA"
Profile photo of Tudor S. Mosu

Tudor S. Mosu

September 19, 2025

5  out of  5
rating by Tudor S. Mosu
"Knowledgeble, prompt, precise, amiable, helpful, respectful, offering explanations and alternatives, easy to work with Kirt. Good business makes good friends. Kudos!"
We responded:
"Thank you, Tudor, for your fantastic review! I'm delighted to know that Kirt provided such knowledgeable and helpful service. We truly value your friendship and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
Profile photo of Praful Patel

Praful Patel

September 19, 2025

5  out of  5
rating by Praful Patel
"Ask for Kirt !!!, He was super helpful, with out Home and Auto Coverage. He got us set up in only 10 mins. Highly Recommend!"
We responded:
"Thank you, Praful! I'm happy to hear that Kirt was able to assist you so efficiently with your coverage. We appreciate your recommendation and are glad to have you with us. If you need anything else, feel free to reach out!"
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jesus garcia s

September 12, 2025

5  out of  5
rating by jesus garcia s
"Daniel. Gracias por la excelente atención"
We responded:
"¡Gracias, Jesús Gregorio! Me alegra saber que Daniel te brindó una excelente atención. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
Profile photo of Saurabh Shrivastava

Saurabh Shrivastava

September 8, 2025

5  out of  5
rating by Saurabh Shrivastava
"Fantastic service. Very professional Special mentions @daniel @david for assistance"
We responded:
"Thank you, Saurabh! I'm happy to hear you received fantastic service from our team. Daniel and I are grateful for your kind words and are always here to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
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Donna Robinson

September 3, 2025

5  out of  5
rating by Donna Robinson
"Spencer was super helpful to understand better all coverages, align the coverages I desired, and move through the processes. I commend him for his patience and understandings of his job."
We responded:
"Thank you for your review, Donna! I'm happy to hear that Spencer was able to assist you effectively and provide the support you needed. We appreciate your recognition of his patience and expertise. If you have any more questions or need further assistance, feel free to reach out anytime!"