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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brendan Kennedy

November 21, 2025

5  out of  5
rating by Brendan Kennedy
"I worked with Deanna after calling into get a quote on insurance. She quickly worked through the details with me and gave me a great quote. She was able to complete everything and get me set up the very next day. Very happy with my experience."
We responded:
"Thank you for your review, Brendan! I'm glad to hear that Deanna was able to assist you efficiently and provide a great quote. It's wonderful to know you had a positive experience with us. If you need anything else, feel free to reach out!"
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Bhavye Sharma (ggod999)

November 18, 2025

5  out of  5
rating by Bhavye Sharma (ggod999)
"Kirt was exceptionally helpful and ensured I got the best deal. 10/10 recommended"
We responded:
"Thank you, Bhavye! I'm happy to hear that Kirt was able to assist you effectively and secure a great deal. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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A

November 15, 2025

5  out of  5
rating by A
"Exceptional service from start to finish! My agent Kirt provided a thorough, detailed explanation of all coverage options, answered every question I had with clarity and professionalism, and secured an excellent rate for me. They even went above and beyond by referring me to another agency for umbrella insurance. Highly recommend!"
We responded:
"Thank you, A! I'm so happy to hear about your positive experience with Kirt. It's wonderful to know that the detailed explanations and personalized service made a difference for you. We appreciate your recommendation and are always here to help with any insurance needs you may have. Let us know if there's anything else we can assist you with!"
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Matvey Nazarchuk

November 14, 2025

5  out of  5
rating by Matvey Nazarchuk
"Vey fast and efficient. Very helpful as well. They called me to quickly review my policy and make sure I'm getting a good deal on my coverage. Thanks!"
We responded:
"Thank you Matvey, we are glad to be taking care of your insurance. "
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carson scott

November 14, 2025

5  out of  5
rating by carson scott
"Super easy process"
We responded:
"Thank you, Carson! I'm happy you found the process super easy. We aim to make things as smooth as possible for our customers. Let us know if there's anything else we can assist you with!"
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Jae Oh

November 14, 2025

5  out of  5
rating by Jae Oh
"Kirt was awesome! Very helpful and knowledgeable regarding the home policy. Thanks so much Kirt!"
We responded:
"Thank you, Jae! I'm happy to hear that Kirt was able to assist you with your policy. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Alexander Hubben

November 13, 2025

5  out of  5
rating by Alexander Hubben
"Kirt was exceptionally helpful and handled setting up homeowners insurance through my escrow account while I was purchasing a home. It was great to count on somebody and take work off of my plate while I've been so busy! Thanks for the help and a great rate!"
We responded:
"Thank you, Alexander! I'm happy to hear that Kirt was able to assist you with setting up your insurance. We appreciate your trust and are glad you found our rates favorable. Let us know if there's anything else we can do for you!"
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Diana Maixner

November 11, 2025

3  out of  5
rating by Diana Maixner
"The problem is, I'll wait for hard copy mailings because none of the emailings opened up properly so they are rather useless. Until I get hard copies, I ll have no proof of coverage!"
We responded:
"Hi Diana, thank you for letting us know. Please give us a call and we can see if we can help you get them to open. Or help you login to statefarm.com to get them. We have mailed out the insurance cards. You will receive them soon. Please let us know if you need anything else. We are going to take great care of you."
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Deena Gleason

November 10, 2025

5  out of  5
rating by Deena Gleason
"She was a joy to work with and save me quite a bit of money at least $50 a month."
We responded:
"Thank you, Deena! I'm happy to hear that you enjoyed working with us and that we could help you save money each month. If you have any more questions or need assistance in the future, feel free to reach out. Thanks for choosing us!"
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Mimi Mathes

November 7, 2025

5  out of  5
rating by Mimi Mathes
"Daniel explained my policy thoroughly with kindness and patience. I felt comfortable speaking with him. He professionally answered all my questions. Thanks Daniel for saving me $$$ !"
We responded:
"Thank you, Mimi! I'm happy to hear that Daniel was able to assist you with such professionalism and care. It's great to know you felt comfortable and had all your questions answered. If there's anything else we can do for you, just let us know!"
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Thuylinh Pham

November 7, 2025

5  out of  5
rating by Thuylinh Pham
"I spoke to Neha to update my vehicles and home insurance. She was nice, patient and courteous to explained and answer all my questions. I am very happy with her help."
We responded:
"Thuylinh, thank you for sharing your experience! I'm delighted to hear that Neha was able to assist you with your insurance updates and provide the support you needed. We appreciate your feedback and are always here to help with any future questions or needs. Let us know if there's anything else we can do for you!"
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Tina

November 6, 2025

5  out of  5
rating by Tina
"I recently moved to Bothell, WA from Florida and needed help updating my car insurance coverage. My agent, Spencer Carter, was incredibly helpful throughout the entire process. He was able to work around my schedule to discuss coverage options. He took the time to clearly explain my new policy, compared it with my previous Florida coverage, and answered all of my questions thoroughly. Spencer was kind, patient, and easy to talk to — even making friendly conversation along the way. I really appreciate that he’s coordinating with my Florida agent to finalize everything. Highly recommend him for anyone looking for a knowledgeable and personable insurance agent."
We responded:
"Thank you for your wonderful review, Tina! I'm so happy to hear that Spencer was able to assist you with your insurance needs after your move to Bothell. It's great to know he provided clear explanations and coordinated with your Florida agent to ensure a smooth transition. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Nothing Nobody

November 4, 2025

5  out of  5
rating by Nothing Nobody
"I had the pleasure of meeting a lady named Diana. She helped me and was very kind."
We responded:
"Thank you for sharing your experience! I'm happy to hear that Diana was able to assist you with kindness. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
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L P

November 3, 2025

5  out of  5
rating by L P
"Very efficient and patience."
We responded:
"Thank you for the review! I'm happy to know you found our service efficient and patient. We strive to provide the best experience for our customers. Let us know if there's anything else we can assist you with!"
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Sangmo Kim

November 1, 2025

5  out of  5
rating by Sangmo Kim
"Deanna was super kind and helpful."
We responded:
"Thank you, Sangmo! I'm happy to hear that Deanna was kind and helpful during your experience. Our team is dedicated to providing excellent service, and your feedback means a lot. If you need anything else, feel free to reach out!"
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Jessie

November 1, 2025

5  out of  5
rating by Jessie
"Home and Auto insurance"
We responded:
"Thank you, Jessie! I'm happy you had a positive experience with our insurance services. Your satisfaction is important to us. If you have any questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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James C

October 31, 2025

5  out of  5
rating by James C
"Neha was very helpful!"
We responded:
"Thank you, James! I'm happy to hear that Neha was able to assist you effectively. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
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James C

October 31, 2025

5  out of  5
rating by James C
"Neha was very helpful!"
We responded:
"Thank you, James! I'm happy to hear that Neha was able to assist you effectively. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
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Toby Wynand

October 31, 2025

5  out of  5
rating by Toby Wynand
"It was a great price and very nice dealing with Deanna"
We responded:
"Thank you, Toby! I'm happy to hear you had a positive experience with Deanna and found our pricing satisfactory. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Ren Burris

October 29, 2025

5  out of  5
rating by Ren Burris
"First time getting insurance for myself and my agent, Kirt, was very thorough and helpful throughout the whole process!"
We responded:
"Thank you, Ren! I'm happy to hear that Kirt was thorough and helpful during your first insurance experience. Our team is dedicated to providing excellent service. If you have any questions or need further assistance, feel free to reach out!"
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Renuka Kumar

October 28, 2025

5  out of  5
rating by Renuka Kumar
"Neha Tamrez has been very helpful with both our home and car policies. She has been very responsive with all my questions and she guided me through everything . I would highly recommend her to others. I really appreciate all your help and support."
We responded:
"Thank you for your review, Renuka! I'm happy to hear that Neha has been so helpful with your policies. It's wonderful to know she has been responsive and supportive. We appreciate your recommendation and are here for any future needs you might have. Let us know if there's anything else we can assist you with!"
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Dave Rossi

October 25, 2025

5  out of  5
rating by Dave Rossi
"Kirt was great to work with. Got back to me right away to answer all my questions. In this day of AI, its good to be able to talk to a person. I will recommend Kirt and his agency in the future. Dave R"
We responded:
"Thank you, Dave! I'm happy to hear that Kirt was able to assist you promptly and effectively. It's wonderful that you appreciate the personal touch we strive to provide. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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laurie wyatt

October 23, 2025

5  out of  5
rating by laurie wyatt
"You want good insurance, great customer care? Then I shall fill you in on the best insurance Agent I have ever dealt with, may I first say he is very good at his job, he is a pleasure to talk too. A genuine gentleman. I was stressed over getting a loan and I needed certain coverages, I had dealt with hours of phone calls only to be left in a situation that I was not going to be able to get my loan because I could get insurance. Days went by and I didn't want a bunch of wasted time with insurance qoutes coming to my phone like spam, so I decided to make a call instead of online qoutes from numerous companies. My prayers were answered when I was connected with Daniel Lopez of State Farm, this is someone that loves his job. That actually works for the people he serves, and I don't think I have laughed in a month but he made me laugh. Great professional, good hearted, honestly trusting anyone these days is not easy for me, but I trust he did me right and takes pride in his job. That is becoming a rare trait from my experience of past dealings. He has my business and I am sharing this with all of you, because we as paying customers deserve to be treated with respect and not overpay for insurance. Do me a favor and if you call him tell him that nice lady in Onalaska Washington sent you his way. Thank you state farm for a wonderful agent employer. Please recognize him for his excellent customer service, he is the type of employee every business would love to have on the payroll."
We responded:
"Thank you so much, Laurie, for taking the time to share your experience with us! I am absolutely delighted to hear that Daniel was able to assist you with such a high level of professionalism and genuine care. It’s truly wonderful to know that he not only made the process easier for you but also brought some much-needed laughter into your day. We sincerely value your trust in us and are incredibly grateful for your kind words. If there is anything else we can do for you or any further assistance you may need, please do not hesitate to let us know!"
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Frank Springob

October 15, 2025

5  out of  5
rating by Frank Springob
"This was the easiest Insurance transaction that I have ever had in my life--and I have been around for 73 years!"
We responded:
"Thank you, Frank! I'm really happy to know that your experience with us was so smooth and straightforward. It's wonderful to hear such positive feedback, especially from someone with your experience. If you ever need anything else, feel free to reach out!"
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Ashnil Avineet Narayan

October 11, 2025

5  out of  5
rating by Ashnil Avineet Narayan
"I have always dealt with issues or miscommunication or some Unknown charges when it comes to insurance, until I was introduced to Neha Tamrez, she is amazing, communication is priority, any upcoming or even projected changes, she always reaches out to me ahead of the changes to inform me so that I have ample time to think about it and make a decision. She is always available to assist and if not, she’s an email away, love the customer service and the assistance. Highly recommend."
We responded:
"Thank you, Ashnil, for sharing your experience! I'm happy to hear that Neha has been so helpful and proactive in keeping you informed. It's great to know that her dedication to communication and customer service has made a positive impact. If you ever need anything else, feel free to reach out!"