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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Makayla Terry

Makayla Terry

March 27, 2025

5  out of  5
rating by Makayla Terry
"I love State Farm, and I’ve been with them for awhile, I highly recommend. The agent are really helpful."
We responded:
"Thank you, Makayla! I'm glad to know you've had a positive experience with us at our Mill Creek office. Our team is dedicated to being helpful and supportive. If you ever have questions, feel free to reach out."
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Bill ritchie

March 27, 2025

5  out of  5
rating by Bill ritchie
"Great customer service and care. They take the time to go over your policy with you one on one! Definitely recommend!"
We responded:
"Thank you, Bill, for your positive feedback! I'm glad to know you appreciated the attention and care we provide. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime!"
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Henry Bamog

March 26, 2025

5  out of  5
rating by Henry Bamog
"Deanna came in clutch... switched from the other guys with the same plan and saved alot...." i saved alot by not switching to......." 🙂"
We responded:
"Thank you, Henry, for sharing your experience! I'm glad to hear that Deanna was able to assist you in making the switch and help you save significantly. It's wonderful to know that our team could provide you with the service you were looking for. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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*V B*

March 23, 2025

5  out of  5
rating by *V B*
"I worked with Mellena on my account. She was quite helpful and knowledgeable, she walked me through the different options for saving and getting the most out of my coverage within my budget. I will definitely be recommending them to others."
We responded:
"Thank you for sharing your experience! I'm happy to hear that Mellena was able to assist you effectively and provide valuable insights into your coverage options. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Antonio Ramos

March 17, 2025

5  out of  5
rating by Antonio Ramos
"Did a great job, super easy to work with!"
We responded:
"Thank you, Antonio! I'm glad you found the process easy and enjoyable. If you ever need assistance or have questions in the future, feel free to reach out. We're here to help!"
Profile photo of T. P.

T. P.

March 15, 2025

5  out of  5
rating by T. P.
"Thank you for a few less costly upgrades to my policy. Well worth the conversation!"
We responded:
"Thank you, T. P., for your feedback! I'm happy to hear that the upgrades to your policy were beneficial and worth the conversation. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Chrisanty Mosqueda (Batch)

Chrisanty Mosqueda (Batch)

March 15, 2025

4  out of  5
rating by Chrisanty Mosqueda (Batch)
"Spoke with them today to go over my current plan, they provided good options and listens to my current setup to see where we need to make improvements. Didn't felt forced to make a decicision."
We responded:
"Thank you, Chrisanty, for sharing your experience! I'm glad to know that you found our options helpful and appreciated the way we listened to your needs. It's important to us that you never feel pressured when making decisions. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Ang Marshall

Ang Marshall

March 13, 2025

5  out of  5
rating by Ang Marshall
"Deanna was a delight to work with. She was friendly, knowledgeable, and efficient."
We responded:
"Thank you, Ang, for sharing your experience! I'm glad to hear that Deanna made your interaction enjoyable with her friendly and knowledgeable approach. We're grateful to have her on our team. If you have any more questions or need assistance, feel free to reach out anytime."
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KJ Crimson

March 12, 2025

5  out of  5
rating by KJ Crimson
"Daniel. Was. Fantastic! Yes, he helped me establish what I needed, yes, he helped me save money, and yes, he helped me get better coverage. But beyond that, he was SO friendly and went above and beyond with what I thought I needed. What a human."
We responded:
"Thank you, KJ Crimson, for sharing your experience! I'm delighted to know that Daniel provided such exceptional service, helping you with your coverage needs and saving you money. His friendly and dedicated approach truly makes a difference. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Jason Jackinsky

March 11, 2025

5  out of  5
rating by Jason Jackinsky
"Neha from David Strassers State Farm Insurance office was very helpful in assisting, and guiding me through setting up needed renters insurance. Ive been with their Branch for three years and have nothing but good things to report, thoughtful helpful, knowledable staff, and a great overall experience!"
We responded:
"Thank you, Jason, for the fantastic 5-star rating! I'm happy to know that you had a positive experience with our services. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Keith Jeffries

Keith Jeffries

March 7, 2025

5  out of  5
rating by Keith Jeffries
"Was very helpful and respectful through the whole process in helping me find lower insurance rates!"
We responded:
"Thank you, Keith, for sharing your experience! I'm happy to know that you found the process helpful and respectful while securing lower insurance rates. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Alex Murray

Alex Murray

March 7, 2025

5  out of  5
rating by Alex Murray
"Was very clear about all the policies and saved me over $400 a year."
We responded:
"Thank you, Alex, for sharing your experience! I'm happy to know that the clarity on our policies and the savings made a positive impact for you. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Elizabeth Mwangi

March 5, 2025

5  out of  5
rating by Elizabeth Mwangi
"He handled my case very professional"
We responded:
"Thank you, Elizabeth, for your wonderful feedback! I'm glad to know that your case was handled with professionalism. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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Cay Rick

March 3, 2025

5  out of  5
rating by Cay Rick
"The customer service with Kirt at State Farm was exceptional!"
We responded:
"Thank you, Cay, for sharing your experience! I'm happy to hear that Kirt provided exceptional service. Our team is dedicated to offering the best support possible. If you have any questions or need further assistance, feel free to reach out anytime."
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Jesus H

March 3, 2025

5  out of  5
rating by Jesus H
"Neha is amazing! Friendly, and knowledgeable. I felt understood and heard when I was confused. I'm sticking around because of her"
We responded:
"Thank you, Jesus, for sharing your experience! I'm so happy to hear that Neha made you feel understood and supported. Her friendly and knowledgeable approach truly makes a difference."
Profile photo of Matt Booty

Matt Booty

March 1, 2025

5  out of  5
rating by Matt Booty
"Spencer was very helpful and thorough, spending a good amount of time reviewing and updating our various policies."
We responded:
"Thank you, Matt, for sharing your experience! I'm glad to hear that Spencer was helpful and thorough in reviewing and updating your policies. It's great to know that our team is making a positive impact. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Ray Doyle

Ray Doyle

February 26, 2025

5  out of  5
rating by Ray Doyle
"I've been a client for many years. Today Christina helped me add a new car and delete an old car coverage. She was super efficient and very friendly. I remain a client for house, cars, boat and umbrella. First class people!"
We responded:
"Thank you for the five-star rating, Ray! I'm pleased to hear that you found me responsive and helpful. Providing exceptional service is my top priority, and I'm grateful for your positive feedback. Please feel free to reach out for any future insurance needs. David Strasser - State Farm Insurance Agent, Mill Creek, WA"
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Rosie Camacho

February 26, 2025

5  out of  5
rating by Rosie Camacho
"Neha I appreciate your dedication to providing excellent customer service . I praise your professionalism and helpfulnes"
We responded:
"Thank you, Rosie, for your wonderful feedback! I'm happy to know that Neha's dedication and professionalism made a positive impact on your experience. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Ricardo Rodriguez

February 26, 2025

5  out of  5
rating by Ricardo Rodriguez
"Muy buena atención agradecido"
We responded:
"¡Gracias, Ricardo! Estoy muy contento de saber que recibiste una atención excelente. Si necesitas más ayuda o tienes alguna pregunta, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Tru Sprague

February 26, 2025

5  out of  5
rating by Tru Sprague
"Help me save on my insurance by over $100 while bundling renters insurance to help protect my personal belongings. He is very respectful and helpful in the transferring process"
We responded:
"Thank you, Tru, for sharing your experience! I'm happy to know that we could assist you in saving money on your insurance. It's great to hear that the process was smooth and respectful. If you have any more questions or need further assistance, feel free to reach out anytime."
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Bob Bumanlag

February 25, 2025

5  out of  5
rating by Bob Bumanlag
"Very good!"
We responded:
"Thank you, Bob, for your positive feedback! I'm glad you're satisfied with our service. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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John B

February 24, 2025

5  out of  5
rating by John B
"Daniel with State Farm Mill Creek saved me 40% on my home insurance and 35% on my car insurance, as compared to Safeco where I was. I'll see if this is an introductory rate, I will report back in 6 months 👍"
We responded:
"Thank you, John, for sharing your experience with us! I'm glad Daniel was able to help you save significantly. We appreciate your decision to choose us. If you have any questions or need further assistance, feel free to reach out. Looking forward to hearing from you in six months!"
Profile photo of Daniel Munoz

Daniel Munoz

February 21, 2025

5  out of  5
rating by Daniel Munoz
"I had a great experience with Kirt Valadez, who helped me set up a policy according to my needs, which came up at a lower premium than what I could do myself online. Recommended."
We responded:
"Thank you, Daniel, for your wonderful feedback! I'm glad to hear that Kirt was able to assist you in setting up a policy that met your needs and at a lower premium. We appreciate your recommendation and are here for any future insurance needs or questions you might have. Feel free to reach out anytime!"
Profile photo of Charlene Mummey

Charlene Mummey

February 21, 2025

5  out of  5
rating by Charlene Mummey
"Kirt helped us with getting our businesses insured and he went above and beyond with his customer service. He was very helpful and helped us understand our insurance policies and the coverage. 10 out of 10 would recommend him to anyone who needs help with insurance coverage. Thank you Kirt!"
We responded:
"Thank you, Charlene, for sharing your experience! I'm happy to hear that Kirt provided exceptional service and helped you understand your insurance policies. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Grace Joslyn

Grace Joslyn

February 19, 2025

5  out of  5
rating by Grace Joslyn
"Deanna was super helpful and personable!"
We responded:
"Thank you, Grace! I'm happy to hear that Deanna was able to assist you in such a helpful and personable way. We appreciate your feedback and are here to help with any future insurance needs or questions you may have."